UC HEALTH
HOME PAGE REDESIGN
METRICS / RESULTS
A 30% up-tick in conversions for redesigning middle section containing scheduling an appointment in urgent care and virtual visits.
A 80% increase of phone calls by having a phone number accessible by a mobile device.
RAW DATA
Usability testing – Methodology used.
Problem Statement: Julie prefers to get care quickly by a virtual visit and needs to find the appointment scheduler to make an appointment.